Woman Advocates First Aid Training and Easy Access to AEDs After Mother’s Death

An Alberta woman is calling for stronger first aid training requirements and improved access to automated external defibrillators (AEDs) in public places after her mother died suddenly while shopping with family. The incident, first reported by Global News, highlights the importance of rapid CPR and AED access during cardiac emergencies.
👉 Original story: Woman Advocates First Aid Training and Easy Access to AEDs After Mother’s Death

Shannon Willner and her sisters were in Leduc on May 11, shopping for a Mother’s Day gift, when a routine family outing turned into a devastating emergency.

According to Willner, her mother suddenly became short of breath and her lips began turning blue. One of her sisters immediately called 911 for help.

While her sister was speaking with emergency dispatchers, Willner noticed her mother begin to convulse. She attempted to provide first aid and moved her mother outside the Walmart so paramedics could find them more quickly.

While waiting for the ambulance to arrive, the emergency dispatcher asked the family to locate a defibrillator.

Family and emergency responders outside a retail store after cardiac arrest, highlighting need for CPR and AED access
Family and first responders outside retail store highlight need for CPR training and accessible AEDs during cardiac emergencies

Willner ran to the customer service desk and asked if the store had an automated external defibrillator available.

“They looked at me, confused,” she recalled.

Store staff paged management, but no one arrived. Willner said she waited approximately three minutes. During that time, her mother went into cardiac arrest.

When paramedics arrived, they immediately began CPR and provided advanced life-saving care. Despite their efforts, her mother could not be revived.

Importance of AED Training and Awareness

Willner and her family have said they are not seeking compensation or action against the store. Instead, they hope their experience will raise awareness and prevent similar tragedies.

“I just really don’t want another family to go through what we did,” Willner said.

She explained that if she had been told right away that no AED was available in the store, she would have tried to find one in a nearby business.

Prompt CPR and early use of an AED are critical during cardiac arrest. Every minute without intervention significantly reduces survival chances. Immediate action by bystanders can make the difference between life and death.

Gaps in AED Access in Alberta

Currently, Alberta does not require most businesses or public spaces to have AEDs. According to a government spokesperson, Alberta Occupational Health and Safety has no regulations mandating AED placement. If businesses choose to install an AED, it must be included in their first aid and emergency response plans.

Willner believes more needs to be done.

“I’d like visible AEDs in stores,” she said. “I’d like trained staff to know where they are — all staff, not just management. I would like more first aid training.”

“It’s been very hard on our family,” she added. “Everything happened so fast. Maybe if an AED had been available, it could have helped.”

Why First Aid and CPR Training Matters

Medical emergencies can happen anywhere, often without warning. Learning first aid, CPR, and AED use gives everyday people the skills and confidence to respond until professional help arrives.

Comprehensive programs such as Standard First Aid and CPR courses offered by Winnipeg First Aid help participants learn how to recognize cardiac arrest, perform high-quality CPR, and safely use an automated external defibrillator in real-life emergencies.

Learn More About First Aid, CPR, and AED Use

Being prepared for emergencies can make a life-saving difference. To learn more about CPR, first aid, and AEDs, visit these trusted resources:

A Family’s Hope for Change

Willner’s mother had been battling cancer but had no known heart conditions aside from high blood pressure.

“She loved her family,” Willner said. “She brought everyone together. She made sure we stayed connected.”

In the wake of her loss, Willner hopes increased awareness, better training, and wider access to AEDs will help prevent similar tragedies.

“Maybe it could have helped,” she said. “It all happened so fast.”

About The Author

Mark Kascha

Certified First Aid Instructor Trainer with 30+ years of real-world experience, including lifeguarding, workplace emergency response, and first aid program development across Canada. Has worked with WorkSafeBC, WSIB, and Manitoba Health.

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Last reviewed: March 2026

Serving Winnipeg and south Manitoba with the cheapest priced, highest quality first aid training, CPR and food safety courses since 2012 with a commitment to providing the best classes to Canadians.

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